We talk to Graham Ryan, general manager of the japanese restaurant Yamamori, about how Flipdish helped them introduce food delivery to their business, and still maintain a high level of control as a premium restaurant. Customers can order online directly from Yamamori’s website, powered by Flipdish. Flipdish also helps Yamamori to get repeat business as they can use text messages for marketing to their customer base.

“My long-term goal is to get away from the aggregators. We are on Just Eat and Uber Eats. We use the aggregators for awareness but then try to get our customers to order directly on our website or app the next time. We send out flyers and offer a 10% discount.

Our sales were up 30% last week through the mobile app. I think the app is superb. It’s going to make a massive difference. We will continuously offer 10% off for orders on the app.”

“We found Flipdish very easy to manage on a day-to-day basis. We’ve been able to customize it, and I love the fact that you can have the portal on your phone and I can upload new dishes, change dishes, add photos very quickly and easily.

“We have our own app, managed by Flipdish, and it has our branding, our logo and pictures. Customers can order their food through the Flipdish app and collect it whenever it’s ready.”

We talk to Sandeep Sood, founder and general manager of Pizza Dog, about how the team at Flipdish Managed Marketing works with them to handle all of their marketing needs, from social media and SEO to customer loyalty campaigns that help them to grow their sales with repeat business

“[With Flipdish] We have a customer success team, we have a marketing team, we have a relationship management team. You get that full on-suite experience, that actually takes effort off operations.”

“If they come onto my app it’s my own brand, my own offers. With your own app, they are your loyal customers. For the business that it brings to us and for the help that Flipdish gives me on the other end of the phone or the other end of an email I think it’s a fair price.”

“If they come onto my app it’s my own brand, my own offers. With your own app, they are your loyal customers. For the business that it brings to us and for the help that Flipdish gives me on the other end of the phone or the other end of an email I think it’s a fair price.”

“The apps really easy to use, we’ve got quite a lot of regular customers now who use the app at least once or twice a week. The app is just there on your phone and you can order in a couple of clicks including payment, it’s great!”

“We wanted a quality ordering solution for Chipmongers. Flipdish have provided a great service. Their mobile ordering & customer loyalty products are excellent.”

“Ordering is so simple, it cuts down on staff time answering the phone to take a customers order, and also cancels out any chance of the order being taken down incorrectly. I now have a very simple way of rewarding my customers for their loyalty, it’s all automatic, for every 10th order they get 11th free, therefore its an incentive for them to come to my business instead of one of my competitors.”

“After some thorough research, I knew there was no better system than Flipdish to help us take on the aggregators and regain control of our restaurant branding and customers.”

“Our formula, in combination with Flipdish online ordering is so successful that we will soon be able to open our second branch. A food portal is not an option for us, besides the fact that we are among our competitors, they also take 13% to 14% commission on our orders.”